Friday 7 October 2016

@Alan - Maya 2016 Extension 2 Errors

I'm not quite sure why this is happening, as I can open all of my files in Maya 2015, 2016 and 2016 with Extension 1...but once I try opening anything with Extension 2 (I've tried both the 'recommended' download on the Autodesk site and the Service Package that was made avaliable on September 8th) it instantly crashes. On a very very rare occasion, it'll open a file (this applies to any files I try to open) it won't crash, but once I close the file and try to open anything else it begins to crash for everything again. It only does this when I try to open a file, and I'm not quite sure why...I've struggled to find anything online about this so I thought I'd post this up just in case you might know what I'm doing wrong...


5 comments:

  1. Hi Deanna. I'm not entirely sure why this is happening without taking a look at your computer but my guess would be a graphics or memory problem. Which graphics card do you have?

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    1. I can bring in my laptop into uni. I had simon have a look at it, it's very odd because even if i make something fresh, save it, then close it...even then it won't open the file. For example, if I open maya, create a polygon cube, save then close...it'll give me this error if I try to open it again. However, it works fine if I import files which is strange.

      My computer is a a Macbook Pro Retina, 15-inch (2013) with OS X 10.9.5, the graphics is NVIDIA GeForce GT 750M 2048 MB (although if I go into system report there is also Intel Iris Pro but I have my computer set so it always uses the better graphics) and memory is 16 GB 1600 MHz DDR3.

      Suppose I just find it strange as sometimes I can get Extension 2 to work, it just maybe 1/10 times after I restart my computer. And I can import and use Maya 2016 extension 1 just fine...all of my files work fine in uni and I've done a clean uninstall (everything Autodesk related removed from my computer including Library folders) and reinstalled, so not really sure what's going on...but I'll bring my laptop in if that helps.

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  2. Try saving your files as a .ma (ascii) film not a .mb (binary) file.

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    1. I gave it a go...it still gives me the error and crashes...

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